Remote help windows xp

By using our site, you agree to our cookie policy. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article methods. Tips and Warnings. Related Articles. Author Info Last Updated: June 4, Make sure both computers are connected in a local area network and that you know its IP address or the name of the computer.

Method 1. Method 2. Put in the account name and password, then OK. It will open the desktop of the other computer. Include your email address to get a message when this question is answered. Your account must have password, or else it won't work. Helpful 0 Not Helpful 0. It is best to ask for permission before you get on someone else's computer. Your computer must be on the same network your work or friend's computer is on. Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.

Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance , and then select Allow Remote Assistance invitations to be sent from this computer from the list of results.

Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK. In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else.

To invite someone who isn't on your contact list, select Invite someone to help you. Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else. To help someone not on the list, tap or click Help someone new.

You can also use Quick Assist to give and receive remote assistance. Windows 10 More Microsoft is aware that some customers are running versions of Windows that no longer receive mainstream support. That means those customers will not have received any security updates to protect their systems from CVE, which is a critical remote code execution vulnerability. Given the potential impact to customers and their businesses, we made the decision to make security updates available for platforms that are no longer in mainstream support see download links in the following table.

These updates are available from the Microsoft Update Catalog only. We recommend that customers running one of these operating systems download and install the update as soon as possible. To get help: In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else.

Select Invite someone you trust to help you. Follow the instructions.