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Our community of experts have been thoroughly vetted for their expertise and industry experience. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange. All rights reserved. Covered by US Patent. Come for the solution, stay for everything else. Welcome to our community! Way too low in my mind - I told him he needed to add to the single unused slot.

He said that it came with So if you have set avast to delete automatically I assume you have the Pro version of avast? Deletion isn't really a good first option you have none left , 'first do no harm' don't delete, send virus to the chest and investigate. Obviously if you are only deleting viruses from the Internet Mail provider, fine, but for other providers the safe option is to move to the chest and investigate.

There appears to be a another element hiding or restoring these files, an undetected trojan downloader, b using svchost to send the email. Which again begs the question what is your firewall as it should be capable of blocking unauthorised outbound Internet Connections. If you haven't already got this software freeware , download, install, update and run it, preferably in safe mode and report the findings it should product a log file.

Mobile Security. Phoebe82 Guest. Hai DavidR or anyone, Pls help me too. I'm facing the same problem here. I've download 2 cleaner mentioned above, but my computer still running thorough scan through safemode. I'll post my log after that.

I've click each parameter but couldn't find a way to block the activity. I really thank you in advance. First a couple of points on your HJT log. Worth a try. Hi there, A friend of mine recently had the same problem. Turns out the program for some reason had a shortcut in the startup folder and was starting with the computer for no reason. To check this, go to "My computer" and click on your C: drive, then "Documents and Settings" then he went to "All Users" which should be on every computer.

Then go to the "start menu" folder and then into the "programs" folder. In here there is a folder called "Startup". This is here in case you want to start a program automatically when the computer starts. For example, if you want itunes to always automatically start when you boot up your computer, then you can put a shortcut for itunes into the "startup" folder and it will do that action.

If so, delete the shortcut. This program does not need to run so you can delete the shortcut in the startup folder and it should get rid of the problem. I scanned my computer with Avira Antivirus and PC Tools Spyware Doctor, which caught several things, but the pop-ups continued afterward. I tried downloading and installing Malwarebytes Anti-Malware, but I got the error message "Unable to execute file mbam.

CreateProcess failed; code 2. System cannot find specified file. Can someone please help?



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